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Guest blog from LeRoy Dennison re: PMM

More and more Macs are entering the workplace, not just in the marketing/graphics departments, but in the hands of executives on down to the new hire recent college graduates who wants to use Macs at work, not a Windows boxes.  What this means is that IT shops that previously did not support Macs, now have to support them, but in a lot of cases, they don’t have tools or the knowledge to effectively do so. 

In my experience working with IT, especially in enterprise class corporations, when they are already using a given tool to manage their Windows PCs—and now have to support Macs—what they really want is the ability to use that same tool to manage their Macs.  Telling the Director of IT at a corporation that he needs to buy another client management tool to support his Macs is not something that most IT directors want to hear.  With a lot of IT shops being Microsoft-centric, the tool that they use to manage their Windows PCs is Microsoft’s own SCCM (System Center Configuration Manager).  When the IT Director hears that there is a plug-in available that will allow for the management of Macs using SCCM, the sales becomes a lot easier versus trying to sell him on implementing a totally separate client management solution just to support the Macs.

As you can read about here (https://www.parallels.com/products/mac-management/), with the Parallels Mac Management for Microsoft SCCM plug-in, IT can not only update the inventory to include all the Macs, but can manage configurations, push out software updates and patches, manage virtual machines on the Macs that still need to run Windows (to access an Active-X driven website or to run a custom Windows application), and even deploy images.

I am not going to tell you that SCCM is the best client management tool available, but I will tell you that most IT professionals are resistant to change; it’s human nature.  I will also tell you that many IT shops use SCCM.  If they are being “forced” to support Macs, allowing them to use the management tool that they are familiar with will result in this “forced management” being a lot less disruptive to the end users who just want things to work.

 



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